A smart customer portal is essential for modern customer relationships. By providing a customer portal you can lower your operational costs and drive higher customer engagement.
Your customers can discover and buy your products, services and subscriptions at any time, from anywhere, on any device. Pricing can be customized on a per-customer basis and approval routines are easy to activate. Quotes can be created, sent and approved from within the platform.
All subscriptions in Cloudmore will have renewal rules set by you or the vendor. Sales teams are able to manage upcoming renewals and customers can approve non-recurring renewals in Cloudmore.
With Cloudmore you can manage services on behalf of customers or offer self-service management. Customers can start and stop subscriptions, subject to billing rules and re-allocate subscriptions to other users.
Self Service Billing
Customers can see a full billing report for services managed in Cloudmore. This removes the need to send a complex, detailed invoice and reduces billing inquiries